Wax Block Crayons in Tin - 16 Crayons
28 days return
Free UK shipping £50+
About The Brand+-
Stockmarabout the brand
I wasn’t going to write a review but after several emails from Mamaowl asking that I do, here it is. We were happy about many products but the rainbow we recieved had unattractive large dark marks on it right at the top in a strange manner (not a natural looking wooden knot). I asked to return it and they said I’d have to pay shipping (from the US), which I had already paid additional shipping for the toy, and then when I asked for a discount as an alternative I was met with a simple no. It was inconsiderate and it put me in a position to keep a toy that was in a condition i didn’t approve of because shipping would have been such a great loss. I would never have picked out this Grimm’s rainbow
in this condition in a store. They should ask customers first with a photo if the extreme dark markings are acceptable or not when it applies.
We’ve purchased many items from mamaowl and this was my one complaint... I was surprised at how little they did to help in the situation after being a regular customer.